Local
Expertise
Our managed IT services provide your business with complete peace of mind as our team of professionals take care of managing, monitoring, maintaining, and maximizing your IT assets for you. We know that while much of I.T. can be handled remotely, you simply can't remove the in-person elements completely. That's why, while our main office is located in Chilliwack, we have technicians located throughout the Fraser Valley and Vancouver Island so that we can better serve you and your business interests.
Managing
Our support team continuously maintains your hardware and software with recent patches and updates and remains available to remotely support your team. Whether it’s a staffing change, ‘how-to’ question, or troublesome error message, we’ll be here ready to assist you.
Monitoring
We monitor your IT assets in real time with strategic alerts that help our team ensure your IT investments are stable and available for use by your business. A fire department without smoke alarms can only reply once they see smoke in the distance; our advanced monitors help us catch those fires before they have even begun.
Maintaining
It is a major challenge to stay on top of everything going on in a network. Protocols change, updates are required, and new concerns need to be addressed as they arise. It’s a major time sink. Instead of struggling through it yourself, we manage and adjust your IT assets proactively to ensure optimal performance and security, providing you and your business with complete peace of mind.
Maximizing
We help you get the most out of your IT assets by making sure they are always running optimally and according to the best standards of the industry. This performance tuning can help your business squeeze that little bit extra out of what it already has and take advantage of new technologies as they become available.
Managing
Our support team continuously maintains your hardware and software with recent patches and updates and remain available to remotely support your team. Whether it’s a staffing change, ‘how-to’ question, or troublesome error message, we’ll be here ready to assist you.
Monitoring
We monitor your IT assets in real-time with strategic alerts that help our team ensure your IT investments are stable and available for use by your business. A fire department without smoke alarms can only reply once they see smoke in the distance, our advanced monitors help us catch those fires before they have even begun.
Maintaining
It is a major challenge to stay on top of everything going on in a network. Protocols change, updates are required, new concerns need to be addressed as they arise. It’s a major time sink. Instead of struggling through it yourself, we manage and adjust your IT assets proactively to ensure optimal performance and security, providing you and your business with complete peace of mind.
Maximizing
We help you get the most out of our IT assets by making sure they are always running optimally and according to the best standards of the industry. This performance tuning can help your business squeeze that little bit extra out of what it already has and take advantage of new technologies as they become available.
About
Us
MicroAge Chilliwack, formerly Spenst Technologies, is a proud member of the MicroAge network and the operator of the brand in the Fraser Valley and Vancouver Island regions. We have been providing local businesses with affordable solutions and exceptional support since 2009. In doing so we have enabled these businesses to achieve a higher degree of productivity through the effective use of properly implemented technology.
We've come a long way since Dan first started the business entirely on his own. We've got a larger office now, and a total of seven technicians (and counting!). We have also expanded our reach into the tech world. Thus, we consistently improve our team with new training, software, and hardware year after year, while still maintaining close relationships with every single one of our partners.
"Achieve a higher degree of productivity through the effective use of properly implemented technology."
-Daniel Spenst, President
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Want to expand your tech knowledge? Our weekly tech blog will keep you up to date on the latest news in the world of all things IT. Check out our whole catalog of articles below!
Are your employees the weakest link in your security?
Let me ask you something: Do you lock your front door when you leave the house?
Of course you do.
But what if you get home and find that someone left a window open? You may as well have left the door unlocked, right?
Now think about your business.
You’ve probably invested in good cyber security to protect it, using strong passwords, firewalls, and the latest software updates. But if your employees accidentally leave the “windows” open, all that security goes to waste.
It’s not about blame – it’s about awareness. The truth is that your employees might be your biggest security risk, without them even realizing it.
More people are working remotely, and research shows that four out of five employees use their personal phones, tablets, or laptops for work. It makes sense. Why not use the devices they already own?
Here’s the problem: Your employees’ personal devices probably aren’t set up with the same security measures you’d use in the office. Their phones and laptops might use weak passwords, outdated software, or even be connected to unprotected Wi-Fi networks. All of this is a dream scenario for hackers.
And here’s where it gets scary…
Two out of five employees admit to downloading customer data onto their own devices. That’s sensitive data leaving the safety of your business, now at risk of falling into the wrong hands.
If that’s not enough to worry you, here’s another shocker: More than 65% of employees admit they only follow cyber security rules “sometimes” or even “never”. This includes forwarding work emails to their personal accounts, using their phones as Wi-Fi hotspots, or ignoring guidelines about handling data when using AI tools.
Passwords are another issue, with nearly half of employees using the same passwords across different work accounts. Even worse, over a third of employees use the same passwords for both their work AND personal accounts.
Imagine a hacker getting into your employee’s social media account and using the same password to get into your business systems? It’s a disaster waiting to happen.
So, what can you do?
The key is education.
Start by helping your team understand why cyber security is so important. Most people don’t break the rules on purpose – they just don’t realize the risks. Explain that those little habits that seem harmless (like reusing passwords or doing work on public Wi-Fi) can cause serious damage.
Create security rules that are clear, simple, and easy to follow. For example, you can tell your team to:
Use a password manager to create a strong, random and unique password for each of their work accounts
Only access work systems on secure, approved devices
Never forward work emails to their personal accounts
Also, make sure your employees are getting regular training sessions to keep cyber security at the front of their minds, and don’t forget to celebrate good habits. If someone flags a suspicious email or comes up with a clever way to keep sensitive data safe, be sure to let everyone else on your team know.
Cyber security is everyone’s responsibility.
By giving your employees the right tools and training, you can turn them into your first line of defense instead of your weakest link.
If you’d like help keeping your team up to date on the latest security threats, get in touch.
Q:
While our main office is located in Chilliwack, we have technicians located all around. As such, we do provide services throughout the province and even to further locations across Canada. As Mr. White once told 007, "We have people everywhere," and we can ensure that your needs are met regardless of location.
Q:
Absolutely! We have various support plans tailored to your needs, from basic to premium packages. Some organizations need everything and the kitchen sink too! Others maybe just need a good deal on a laptop, or a couple of Microsoft licenses. We make sure to adjust everything for you on our side of the coin so that you can continue to operate your business in a way that best serves you and your team.
Q:
Yes, we offer a wide range of hardware and software solutions tailored to your business needs. Our services encompass IT consulting, network management, cybersecurity, software development, cloud solutions, and more. Even if there is a certain product or service that we don't typically provide, you can still bet that we'll know the best way to contact the organization that does!
Q:
We'll need details about your project goals, requirements, and any existing systems in place. Often times it can be a little overwhelming to distill what an organization's needs are. This is why we recommend booking a free consultation with us so that we can lead you down the best path by asking the right questions. Never fear, MicroAge is here!
As service providers to more than 300 companies, the dedicated professionals at MicroAge are second to none when it comes to managed services. By improving efficiency, cutting costs and reducing downtime, we can help you achieve your business goals!
1-844-773-5753
support@microage-chilliwack.ca
#203 - 46167 Yale Rd, Chilliwack, BC Canada V2P 2P2
Monday - Friday, 8:00 am - 5:00 pm
Contact Us
support@microage-chilliwack.ca
1-844-773-6788
#200 - 45896 Alexander Ave, Chilliwack, BC, Canada V2P 1L5
Monday - Friday, 8:00 am - 5:00 pm
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