Local
Expertise
Local
Expertise
MicroAge offers innovative, reliable, flexible and cost-effective solutions that are entirely tailored to simplify and update your computing environment. MicroAge offers customized solutions designed to help you achieve your goals and improve your business performance.
Our Services
Our managed IT services provide your business with complete peace of mind as our team of professionals take care of managing, monitoring, maintaining, and maximizing your IT assets for you. We know that while much of I.T. can be handled remotely, you simply can't remove the in-person elements completely. That's why, while our main office is located in Chilliwack, we have technicians located throughout the Fraser Valley and Vancouver Island so that we can better serve you and your business interests.
Managing
Our support team continuously maintains your hardware and software with recent patches and updates and remains available to remotely support your team. Whether it’s a staffing change, ‘how-to’ question, or troublesome error message, we’ll be here ready to assist you.
Monitoring
We monitor your IT assets in real time with strategic alerts that help our team ensure your IT investments are stable and available for use by your business. A fire department without smoke alarms can only reply once they see smoke in the distance; our advanced monitors help us catch those fires before they have even begun.
Maintaining
It is a major challenge to stay on top of everything going on in a network. Protocols change, updates are required, and new concerns need to be addressed as they arise. It’s a major time sink. Instead of struggling through it yourself, we manage and adjust your IT assets proactively to ensure optimal performance and security, providing you and your business with complete peace of mind.
Maximizing
We help you get the most out of your IT assets by making sure they are always running optimally and according to the best standards of the industry. This performance tuning can help your business squeeze that little bit extra out of what it already has and take advantage of new technologies as they become available.
Managing
Our support team continuously maintains your hardware and software with recent patches and updates and remain available to remotely support your team. Whether it’s a staffing change, ‘how-to’ question, or troublesome error message, we’ll be here ready to assist you.
Monitoring
We monitor your IT assets in real-time with strategic alerts that help our team ensure your IT investments are stable and available for use by your business. A fire department without smoke alarms can only reply once they see smoke in the distance, our advanced monitors help us catch those fires before they have even begun.
Maintaining
It is a major challenge to stay on top of everything going on in a network. Protocols change, updates are required, new concerns need to be addressed as they arise. It’s a major time sink. Instead of struggling through it yourself, we manage and adjust your IT assets proactively to ensure optimal performance and security, providing you and your business with complete peace of mind.
Maximizing
We help you get the most out of our IT assets by making sure they are always running optimally and according to the best standards of the industry. This performance tuning can help your business squeeze that little bit extra out of what it already has and take advantage of new technologies as they become available.
About
Us
Our History
MicroAge Chilliwack, formerly Spenst Technologies, is a proud member of the MicroAge network and the operator of the brand in the Fraser Valley and Vancouver Island regions. We have been providing local businesses with affordable solutions and exceptional support since 2009. In doing so we have enabled these businesses to achieve a higher degree of productivity through the effective use of properly implemented technology.
We've come a long way since Dan first started the business entirely on his own. We've got a larger office now, and a total of seven technicians (and counting!). We have also expanded our reach into the tech world. Thus, we consistently improve our team with new training, software, and hardware year after year, while still maintaining close relationships with every single one of our partners.
"Achieve a higher degree of productivity through the effective use of properly implemented technology."
-Daniel Spenst, President
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Latest from MicroAge
Want to expand your tech knowledge? Our weekly tech blog will keep you up to date on the latest news in the world of all things IT. Check out our whole catalog of articles below!
What to Do with Old Logins...
Security alert: Does your business have old logins for ex-staff?
When someone leaves your business, you might be so wrapped up in the rush of everyday tasks, you forget to delete their login details.
It’s easy to overlook. You’ll get around to it later, right?
But unused login details could be a ticking time bomb for security breaches, leaving the doors wide open to cyber criminals. It can also be an unnecessary drain on your budget if you’re paying for old subscriptions you no longer need.
A recent report found that almost half of businesses had accounts that were no longer actively managed.
If you’ve forgotten about an account, you’re not monitoring it. And this leaves your business vulnerable to attacks.
These risks aren’t just hypothetical, either. Many cloud security breaches happen because unused login details and accounts have been compromised.
So, what do you need to do?
Take the time to audit all accounts and login details used by your business. Make sure you no longer have accounts open for ex-employees (and check that their access has been fully revoked, not just left inactive).
The same goes for any software or service that you’ve stopped using in your business. You might not realize you’re still paying for a service you haven’t touched in months – or even years.
Going forward, make sure you have a clear process for when people leave, and regularly review the applications and services your business uses.
If you’re not sure where to start, let us help you perform a security review and make sure you’re not leaving your business exposed to unnecessary threats. Get in touch.
Frequently Asked Questions
Q:
Is your company local, or do you provide services throughout B.C.?
While our main office is located in Chilliwack, we have technicians located all around. As such, we do provide services throughout the province and even to further locations across Canada. As Mr. White once told 007, "We have people everywhere," and we can ensure that your needs are met regardless of location.
Q:
Do you offer different levels of support?
Absolutely! We have various support plans tailored to your needs, from basic to premium packages. Some organizations need everything and the kitchen sink too! Others maybe just need a good deal on a laptop, or a couple of Microsoft licenses. We make sure to adjust everything for you on our side of the coin so that you can continue to operate your business in a way that best serves you and your team.
Q:
Do you offer both hardware and software solutions?
Yes, we offer a wide range of hardware and software solutions tailored to your business needs. Our services encompass IT consulting, network management, cybersecurity, software development, cloud solutions, and more. Even if there is a certain product or service that we don't typically provide, you can still bet that we'll know the best way to contact the organization that does!
Q:
What information do you need from us to begin?
We'll need details about your project goals, requirements, and any existing systems in place. Often times it can be a little overwhelming to distill what an organization's needs are. This is why we recommend booking a free consultation with us so that we can lead you down the best path by asking the right questions. Never fear, MicroAge is here!
Contact Us
CHILLIWACK
As service providers to more than 300 companies, the dedicated professionals at MicroAge are second to none when it comes to managed services. By improving efficiency, cutting costs and reducing downtime, we can help you achieve your business goals!
1-844-773-5753
support@microage-chilliwack.ca
#203 - 46167 Yale Rd, Chilliwack, BC Canada V2P 2P2
Monday - Friday, 8:00 am - 5:00 pm
Contact Us
support@microage-chilliwack.ca
1-844-773-6788
#200 - 45896 Alexander Ave, Chilliwack, BC, Canada V2P 1L5
Monday - Friday, 8:00 am - 5:00 pm
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